Privacy and Security Policy
All services provided on our store are operated by Boheme USA.
Our company may collect personal data for various purposes. Below, we explain how such data is collected and how it is protected.
By filling out membership forms or other forms and surveys on our store, users may be asked to provide personal information (such as full name, company information, phone number, address, or email address). This information is collected by our store in accordance with the nature of the business.
From time to time, our company may send campaign information, updates on new products, or promotional offers to its customers and members. Our members can choose whether to receive such information during registration, and later, they can update their preferences in the account settings section or by clicking the link in any related notification.
Personal information submitted electronically during the approval process, either via our website or email, will not be disclosed to third parties beyond the scope and purpose outlined in the "User Agreement."
To diagnose system issues and quickly resolve disputes or service-related problems, our company records and uses IP addresses. IP addresses may also be used to gather general demographic information.
Our company may use requested information beyond the scope of the Membership Agreement, either by itself or through partners, for direct marketing purposes. Personal information may also be used to contact the user when necessary. Additionally, information provided by users or collected via our store may be used for statistical evaluations, database creation, and market research — without revealing the identities of users — in ways beyond the scope defined by the "Membership Agreement."
Our company undertakes to keep all confidential information strictly private and confidential, to consider it a duty of confidentiality, and to take all necessary precautions to prevent unauthorized access or disclosure to third parties.
Credit Card Security
Our company prioritizes the security of credit cardholders shopping on our websites. Credit card information is never stored on our systems.
When entering payment details, you can confirm you are on a secure page by checking for a key or lock icon at the bottom of your browser. This indicates the page is secure, and all data is encrypted. These details are used only as per your instructions during the transaction.
Credit card information used during transactions is encrypted using the 128-bit SSL (Secure Sockets Layer) protocol and sent directly to the bank for processing. If the card is authorized, the transaction proceeds. Since the card information is not viewed or recorded by us, it cannot be accessed or misused by third parties.
Orders paid by credit card are verified by our company to prevent fraud. For first-time customers, it may be necessary to verify the accuracy of billing/shipping addresses and contact details. This process may include contacting the customer or the relevant bank.
Only you can access and modify the personal information you provided during registration. As long as you keep your login credentials secure, no one else can access or change your information. For this reason, all operations during membership use a 128-bit SSL secure zone — an unbreakable international encryption standard.
E-commerce websites that clearly list their contact information and customer support are generally more trusted. This transparency allows you to ask questions and verify the company’s credibility before making a purchase.
Note: We recommend checking that e-commerce sites include a valid physical address and phone number. Before purchasing, note this information and verify it by phone if you have concerns. All of our online stores list full company and address details.
Mail Order Credit Card Security
Credit card and ID information sent to us via mail order is stored securely under strict confidentiality. This data is retained for 60 days to resolve potential disputes and is then securely destroyed. If any amount beyond your authorized order total is charged to your card, you have the right to dispute it with your bank and block the payment.
Third-Party Websites and Applications
Our store may link to other websites. Our company is not responsible for the privacy practices or content of these external sites. Ads displayed on our site may be distributed by our advertising partners. This privacy policy only applies to our store and does not cover third-party websites.
Exceptional Circumstances
In certain limited cases, our company may disclose user information outside the scope of this "Privacy Policy" as required:
To comply with laws, decrees, regulations, or legal obligations issued by authorized authorities.
To fulfill the terms of the "Membership Agreement" or other user agreements.
To comply with a valid request from an authorized administrative or judicial body.
When disclosure is necessary to protect users’ rights or safety.
Email Security
Do not include credit card numbers or passwords in emails you send to our customer service team. Such emails can be seen by third parties, and we cannot guarantee the security of the information transmitted via email.
Browser Cookies
Our website uses cookies, small text files stored on your device, to gather usage data and enhance the user experience.
Cookies help websites remember user preferences and improve performance. They can collect statistical data, such as how many people visit the site, how often, and how long they stay. Cookies are not designed to extract data from your hard drive or email.
Most browsers accept cookies by default, but you can modify your browser settings to decline cookies or alert you when a cookie is sent.
Our company may update this Privacy Policy at any time by publishing it on the site or notifying users via email. Updates become effective on the date of publication.
For any questions or suggestions regarding our privacy policy, please email us at info@cleandyne.com.tr. You can also reach us through the following contact information:
Company Name: Boheme USA
Address: Örnek St. No:3/A Florida
Email: info@bohemeusa.com
Phone: +90 (532) 532 0000